Course Outline

  • Howard Gardner's Multiple Intelligence
  • What is Emotional Intelligence?
  • Various Emotional Intelligence Models
    • Reuven BarOn Model / EQ – i
    • MSCEIT
    • Daniel Goleman's EQ Model
  • Major obstacles to Emotional Intelligence
  • How to overcome these Major obstacles
  • The Intra Personal Realm
  • The Inter Personal Realm
  • Emotional Intelligence Competencies included in the Various Models
  • How to develop Emotional Intelligence Competencies
  • How to apply Emotional Intelligence Competencies in WorkPlace
  • EI for Leaders
  • Building an Emotionally Intelligent Team
  • Emotional Intelligence Assessment / Interpretation of the Assessment
  • Empathy
  • Wrap Up
    • Action Plan for developing the Emotional Intelligence Competencies
Benefits

At the end of the course, the participant will

  • Have the skill and the mindfulness to be aware of the Self
  • Be aware of others
  • Be able to identify the emotions in play in any given situation
  • Be able to identify and hence adapt his or her response to the needs of the situation to overcome any negativity and improve the overall relationship with the other persons