Course Outline

  • Definition of a team
  • Qualities of a successful team
  • Teams and behaviors in organization
  • Team Attitude and Mindset
  • Team development stages
  • Managing Team development through various stages
  • Managing decision making in a team environment
  • How to improve Team Performance
  • Managing team capacity issues
  • Managing Conflicts in team environment
  • Dealing with a team member whose performance is unsatisfactory
  • Improving Team communication
  • Influence Model and its application
  • Reasons for team failures / Major dysfunctions of a team
  • Importance of Praise and Appreciation
  • Delegation and Various Levels of Delegation
  • Wrap up
  • Summary / action planning / close

At the end of the course, the participant will be able to

  • Lead a small team and manage the team's performance to meet the organizational goals effectively